Categories
Legal Tech

My WFH (or WTF) Journey

They say that those who do not  learn from history are doomed to repeat it.

When I started practicing law in 1981, I went to the office six days a week. Sometimes six and a half. I never used my computer at the office, mainly because I did not have one.  Nor did anyone else.

Categories
The Mentality and Attitudes of Lawyers

Ordering Off Menu

I like eating out, but I don’t always like what is on the menu. I have been known to explain to the server that I consider a menu to be merely an indication of which ingredients the Chef has in the kitchen, together with samples of some of the ways that they can be assembled. With that information, I often request that they be assembled differently. Lose the beets from the beet salad; lose the feta cheese and replace it with goat cheese; add the spicy pecans from another salad, and so on.

I like to eat a bespoke lunch, and I expect that it may cost me a bespoke price.

Categories
The Mentality and Attitudes of Lawyers

Shutting Down The News

I stopped reading the news this week. It has been affecting my mental health. No more scrolling from CNN to Associated Press to Apple News to Google News to National Post, to Jerusalem Post. I am even trying to scroll past posts on Facebook and LinkedIn which address hate around the world.

Categories
People I Met Practicing Law

Law Firm Primer For Articling Students and New Associates – Part Eight: The Chief Marketing Officer

Those of you who have been following this series know that I said that Part Seven was the final article in the series. It turns out that I lied.

The purpose of the series is to set out the questions which Articling Students and new Associates should figure out about their firms when deciding whether to stay there over the long-term.

This time it is about the Chief Marketing Officer (“CMO”).

Categories
Murray The Wannabe Feminist

Feminists – Honesty Is Not Always The Best Policy

I was speaking to a newbie lawyer the other day.  I am going to call her Sue, which is definitely not her real name.

Sue is an intelligent young woman, but like many of us when we are starting out, is perhaps just a tiny bit naïve.

Sue told me that she was applying to a firm in a community where she lives in eastern Canada. To prepare for the interview, she checked out the firm’s website. She was delighted to learn that the firm prides itself on recognizing the importance of work life balance.

Categories
Law Firm Management

Reap What You Sow

Hey law firms!  Have you given much thought to your partners approaching retirement, and calculated what their retirement may cost you? 

Categories
Law Students and Young Lawyers

Show Me the Money

“Youth is always impatient, even though, ironically, youth alone has time for patience.”

Lucilla Andrews

In my new pastime as a cynical commentator on aspects of the legal profession which I whole-heartedly embraced and profited from for many years, I speak to quite a few folks at the early stages of their careers. I try to think back to when I shared their enthusiasm and optimism, but frankly it was way too long ago.

Categories
Law Firm Management

Reading Between The Lines

At my law firm, we had great human resources management. It was so good that information was hard to come by. In fact, it was just about impossible to get any really good gossip out of management until it had made its way down to the partners, after which it became more readily available.

Since we had some really smart people at our firm (as well as a few who were not so smart), it should not be surprising that we had to compensate for the lack of information flow by learning to read between the lines.

Categories
Firm Culture

How Strong Are Your Roots?

The image that accompanies this post is of a massive tree in the forest behind my house which came down in a storm, bringing down another tree, which brought down a third. As you can see, the root system was wide, but shallow.

These trees might have looked majestic, but when force was applied, their roots proved to be too weak to hold up their weight.

Categories
Mentoring

Users and Mentors

This is an abridged version of one of my first posts from several years ago.

Supervising lawyers fall into two groups. 

  1. Those who will devote no effort to training Associates beyond what is necessary to get their work done.  They may teach their Associates how to do things but will not take the time to teach them why they are being done or why they are being done differently in different situations. They will: (i)  mark up the Associate’s draft, but will not spend the time to explain why the changes are necessary; (ii) involve the Associate in a part of the file, but exclude them from meeting clients where the strategic considerations are being discussed; and (iii) have the Associate draft the agreement but not involve the Associate in the negotiation of the document with the other side.  Every decision is based solely on whether it advances the short-term interests of the senior lawyer. I call these senior lawyers the “Users.”
  2. At the opposite extreme, there are those who assist their Associates to develop to their full potential. They spend as much non-billable time as is required to achieve that goal, even if doing so is not profitable in the short-term. I call this group the “Mentors.”

The Users justify their approach in many ways.   They are too busy.  They do not believe in “hand-holding”.  The “sink or swim” approach is the best way to train someone.  At the end of the day, it is all nonsense – these lawyers simply do not want to earn less money by wasting billable time, and sometimes do not want to expose their Associates to their clients and risk losing the loyalty of the clients.

In my experience there are more Users than Mentors, and I believe that there is a historical reason for this.

In the old days, lawyers joined firms with a view to working their way up the ranks, becoming partners, and cashing in. Senior lawyers were willing to spend their time and effort in developing their Associates who would be their future partners and stay with their firms throughout their career. 

Then things changed. Salaries of Associates increased beyond their actual value to the firms.  In bad times, firms cut Associates loose.  In good times, Associates rewarded the lack of loyalty by jumping from firm to firm for more money.  Partners had to put in more hours to maintain the levels of profitability that they had come to expect, and gradually senior lawyers developed the attitude that they were not going to invest their time at personal cost in lost billings to train Associates who would likely not be with them that long anyway.

So here we are.  We now have Mentors who will sacrifice their time and short-term billable hours to help the next generation develop, and Users who will not.

The challenge for new Associates looking for jobs is to find out who is willing to work with them to help them reach their potential, and who just wants to use them.