Categories
Legal Tech

The Devil is in the Details

I spent some time speaking to one of the founders of Appara to better understand how using their software would have made my life easier back in the day.

You can read my thoughts on their site by clicking the link below.

Categories
Legal Tech

Field of Dreams

Bob was a brilliant lawyer. He loved technology and was a wizard at math.

Back in the day when we used fax machines and they stood alone somewhere near the photocopier, Bob became enamoured with the idea of software that would allow the assistants to send faxes from their desktop. Bob ran various scenarios to demonstrate how much money we would save if we purchased this product. He calculated the salary and benefits earned by each assistant per minute and multiplied it by the number of minutes each assistant spent walking to and from the fax machine every day. We were going to save a fortune.

Categories
Firm Culture

A New Year’s Resolution For Grape Popsicles

I like orange popsicles. The cherry flavoured ones are also okay. The grape flavour is terrible. This is one of the few topics upon which everyone in my household agrees.

It is really hard to find a box of only orange popsicles. Trust me, I have looked. So, we always end up buying a box which contains all three flavours. Eventually our freezer becomes full of grape popsicles that nobody wants and we throw them away to make room. It is a waste of money and not that great for the environment.

Categories
The Mentality and Attitudes of Lawyers

Who Really Built The Pyramids?

I have heard it said that “an expert is someone from out of town with Power Point.”  This expression has some old roots. When I originally heard it, it was “someone from out of town with overhead slides.”

Apparently nowadays you do not even have to travel to become an expert. A young lawyer contacted me recently to ask me my views on the legal profession because he had been told by the Managing Partner of his firm that I was an expert on the profession, a status that I appear to have achieved by ranting on social media.

Categories
Client Development

Murray’s Marketing Missives

  1. Give a damn about your clients. They will refer other clients to you.

2. Take your law school friends to lunch. They will be handing out work in a few years.

3. Hold your glass in your left hand when you are at a cocktail reception so your right hand won’t be clammy when you shake hands.

Categories
Law Firm Management

The Worst People to Run Law Firms are Lawyers

I was the managing partner of a law firm once. I came to the job with little aptitude for management and even less experience and training. Of course, I was qualified to be the managing partner because I had high personal billings and a whole whack of originating credits. 

Categories
Firm Culture

Time To Go

“There is a time for departure even when there’s no certain place to go.”

Tennessee Williams

On the day that the love of my life and I first told each other that we loved each other, we were, unfortunately, both married to other people. It was a pretty rough journey from then to now (together seventeen years, married for twelve.) Along the way a number of people were hurt, only a few of whom deserved it.  I love the result but would not wish the journey on anyone, and deeply regret the hurt caused to the innocent parties.

Categories
Firm Culture

Building a Team of Partners and Losers

We live in a hierarchical world. In a law firm, the levels are pretty clear. From top to bottom it goes something like this: Managing Partner, Other Partners (ranked in order of billings and client originating credits), Senior Associates, Professional Managers, Junior Associates, Law Clerks, Legal Assistants, Clerical Staff, Articling Students, and Cleaners.

Everyone in a law firm has a pretty good notion about what the hierarchy is, although Articling Students have sometimes found out to their shock and horror that they do in fact rank under the Law Clerks, Legal Assistants, and Clerical Staff.

Categories
Law Firm Management

Selling Out For the Price of a Postage Stamp

Just about everything that I learned about stupidity in the realm of managing people, I learned from lawyers, much of it from my own mistakes. However, this time I will write about the failures at my friend Martin’s law firm instead.

At Martin’s firm, the Human Resources Manager convinced the Partners that it would be a good idea to initiate a program to recognize long-serving firm members, with the view of spreading the word to all members of the team that the firm valued loyalty.

Categories
Law Firm Management

The Evolution of a Question

When I first attended partners meetings, “what are other law firms doing?” was a question that I heard over and over. Whether the topic was a billable hour requirement, parental leave policy, marketing initiative, or just about anything else, the question of what other law firms were doing always seemed to be relevant.