“Let me have men about me that are fat; Sleek-headed men and such as sleep o’nights: Yond Cassius has a lean and hungry look; He thinks too much: such men are dangerous.
Shakespeare, Julius Caesar
I used to think too much. About my files. About my billable hours. About marketing. About how to run the firm better. And mostly, about how much in common I had with Cassandra.
I used to be the type of lawyer who woke up early and headed into the office. On my commute, my head would be full of ideas about my files, firm management, and marketing. I would call and leave messages for my staff and associates or call clients and referral sources to say hello and stay ‘top of mind.’ My commute was part of my workday, and I tried to make it as productive as possible. When the calls were about files, I would be sure to remember to docket the time when I got back to the office. I would do the same on the way home and put my dockets in remotely when I arrived.
In my 6th year of practice, I represented an insolvent client in his negotiations with his Bank. The retainer came upon me suddenly as the client was summoned to a meeting with the Bank and its lawyers on virtually no notice and told to bring counsel.
I met the client for the first time just before the meeting, and off we headed downtown to meet with the Bank’s representatives and a senior insolvency lawyer at a large Toronto firm. I will call this lawyer Tom since I want to make it clear that he was an asshole, but I really do not want to be sued for writing this article. (Although I suppose that the risk of a successful lawsuit would be low since truth is a complete defense).
In my first four years of practicing law, I learned how to be a lawyer through the “sink or swim” approach. I did this by working 12 hours a day and 6 ½ days a week, without supervision, mentoring or training. I was also worrying 24 days a day, 7 days a week, and waking up screaming at night. I do not recommend this approach to learning the practice of law.
Some years ago, there was an automobile manufacturer whose products had developed a reputation for breaking down. Rather than re-engineer the products, it launched a major advertising campaign touting the quality of its vehicles.
Whenever someone makes a pop culture reference to the 80’s, 90’s or 2000’s which I don’t get, I always say, “I was busy working.”
The “organizing principal” and basic building block of law firm economics is the billable hour.