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Law Firm Management

Lessons Learned From My COO


When I became the managing partner of my firm, we hired an excellent general manager, who ultimately became our COO. I will call her Bev.

Bev had a background in business, significant experience in human resources and a great capacity for emotional intelligence, all of which were in short supply among our partners.

Categories
Law Firm Management

All About the Lead Dog

Many years ago, the managing partner of my firm, who I will call Sid because that was his name, had on his desk a replica of a dogsled with a team of dogs in single file. There was a pithy saying attached to the sled which read, “if you are not the lead dog, the scenery never changes.”  Think about that for a minute. No, I mean really think about it. Take a moment to focus on exactly what every dog following the lead dog had to look at for the entire trip.